Frequently Asked Questions

Why do I get 403 errors on my website?: As mentioned in the following article, 403 errors occur when a web server is not allowed to deliver content to the browser: http://pcsupport.about.com/od/findbyerrormessage/a/403error.htm

These usually occur when a file or directory on a website has restricted permissions, preventing the web server from reading its content and delivering it to the user.

This can happen when files are updated or in some instances when a data backup cycle runs on a server, for example.

In short, if you have an email from us saying we cannot find your ad due to a 403 error, then this is a problem on your server that we cannot do anything about.

If you use managed or shared servers this is a problem you may not have any control over.

In this case, the best option is to first check that page is accessible from the web, and then contact your server administrator to report the problem.